About the Role
Seeking a highly personable, friendly and enthusiastic person to join our team at the bakery counter.
Bakery Counter Assistants should exhibit experience in serving customers in retail settings and possess a customer-oriented approach. Outstanding candidates are highly organized and have excellent communication skills.
Create a welcoming and positive customer experience at the bakery counter.
Advise customers on product selections and taking orders.
Package purchased items and process payments (cash, credit card, debit card, gift card, Venmo) on Point of Sale System (POS).
Prepare coffee drinks.
Set up and monitor the availability of cookies on each tray and report low stock to the Baker in a timely manner.
Keep the counter and display case clean, organized and sanitized.
Manage inventory of products and supplies at the counter and replenish as needed.
Practice safe food handling procedures at all times.
Assist customers with future orders of favors and event platters. Must follow the guidelines of the order form and submit to the Baker.
Label paper and plastic items as needed.
Answer customer inquires and ensure that each customer receives outstanding customer service.
Keeping the refrigerator and freezer stocked and report low stock to the Baker.
Other back of house duties as assigned.